Support

Right Connect's Application Managed Services (AMS) are designed to provide you with the responsive, timely and flexible services you need, wherever you are and in your users' language.

We save our customers time and enable them, which is why they rate our support as excellent.

 
 

Right Connect AMS is designed to relieve the burden on CIOs and IT Managers in supporting a highly specialized and new family of applications. This enables you to achieve the most cost-effective and dynamic balance between internal and external resources – outsourcing as much or as little of your SAP 3D Visual Enterprise application support as makes sense for your business.

Right Connect is audited and accredited by SAP® as an SAP Partner Center of Excellence for SAP 3D Visual Enterprise applications. This accreditation confirms that our AMS meets or exceeds SAP application support standards. This why we have well over 50 diverse AMS customers throughout Asia Pacific Japan, across time zones and languages, that consistently rate our support as excellent in market research.

We tailor our AMS to suit individual customer needs to ensure that we add value and lower costs for you while providing you with access to specialist Visual Enterprise resources. Have a look at the services we provide below and then call us to discuss how we can help you.

 

Right Connect Application Managed Services (AMS)

Core

  • Unlimited Technical Support
  • CAD Updates
  • Software Updates
  • Friendly Advice
  • How-To-Guides
  • Standard Service Level Agreement (SLA)

Custom

  • Unlimited Technical Support
  • CAD Updates
  • Software Updates
  • Friendly Advice
  • How-To-Guides
  • Tailored Service Level Agreement (SLA)
  • Implementation to Operation Support
  • Upgrade Support
  • Solution Administration
  • Solution Optimization
  • Model Optimization
  • Unlimited Web-based End-user Training

More Information

What We Deliver